Estimate was thorough, extremely quick and well thought out. Shan-Gri-La Owner, Chip, immediately evaluated our challenge, made effective recommendations and delivered a plan and estimate. We had questions entering our project, and Chip responded very quick and very detailed to each and every question we had about the plan. It was clear he was intent on making sure we got exactly what we wanted and felt comfortable with the process. His expectation setting was perfect. It was his service skills that separated him from others we engaged with for this project.
After contracting, we were quickly scheduled for a few weeks out. Despite lots of weather delays with this Spring season, Shan-Gri-La started as scheduled. They also called to confirm start date. The team was lead by a courteous project manager who continued the superior service experience. We were updated daily on the project timeline, any anticipated weather setbacks and the work site was thoroughly cleaned up every day.
The project completed on budget and on schedule. The impact to the home was dramatic as expected. What was equally impressive to us was the experience this team delivered. Well-done Shan-Gri-La. You have raving fans in this customer.
– Jason B.
From garden pathways and retaining walls to exterior stonework and pavers, patios, pool decks, and stone veneers, we do it all with the highest-quality workmanship. If you found yourself saying “yes” to any of the above, it might be time to ask Chip at Shan-Gri-La Contractors for a free consultation about the hardscaping in your outdoor space. A well designed system of walkways with lighting not only adds visual interest to your yard, but also protects your lawn and landscaping, so it’ll stay beautiful for longer, and you won’t have to spend hours and hours maintaining it.